Publication: Deccan Herald
Bengaluru: There’s a quiet revolution sweeping across boardrooms in India. Not the kind fuelled by marketing buzzwords or overnight disruption, but a deeper, more deliberate shift. It’s in the dashboards of supply chain leaders, the lesson plans of edtech platforms, the fraud filters of fintech firms, and the screens of autonomous vehicle labs. Artificial Intelligence (AI), long a strategic ambition, is now being operationalised — often invisibly — across industries.
For India Inc., the AI conversation has moved beyond pilot projects and “what ifs.” Now, it’s about scale, trust, and competitive differentiation. Despite AI’s growing presence, C-suite leaders are aligned on one thing: the goal is not to replace humans — it’s to empower them.
Vijay Balakrishnan, Chief Digital & Information Officer, Godrej Enterprises Group, says AI has reshaped shopfloors. The organisation is clear that it is not trying to automate its workforce. “We have embraced a human-centric approach to digital transformation following our Human-in-the-Loop (HITL) philosophy, where AI is designed to augment human capabilities, not replace them.”