The size of the logistics industry in India is estimated at USD 215 billion, with the express logistics sector emerging as one of the fastest-growing logistics segments with a 15% revenue CAGR for the past 5 years. With the increased use of technology, greater digitalisation, and the adoption of new-age technologies such as artificial intelligence and blockchain, it is estimated that the industry will be worth USD 1250 billion by 2028. Gati-KWE, a market leader in express logistics, was among the first few Indian logistics companies that invested significantly in technology, even as far back as the early 90s.<\/p>
Gati-KWE, over the years, has built a legacy as an enabler of businesses, with a reach that penetrates right into the depths of the country spanning more than 19,800 PIN Codes in 735 of India\u2019s 739 districts. <\/p>
Since becoming part of the Allcargo Group, a global logistics conglomerate and India\u2019s largest integrated logistics services provider, Gati-KWE has taken several steps to modernize logistics and set new standards of customer service, apart from enabling one of the most extensive partner networks across the country. <\/p>
Deployment of smart digital solutions to facilitate speedier last-mile deliveries, API integration, online tracking, and instant assistance on WhatsApp have helped Gati-KWE effectively leverage a network of 1800 business partners, including small and new-age players and 369 franchises. <\/p>
While there is a constant endeavour to modernize and automate infrastructure, upskill people and develop new and innovative products, customer-centricity remains a top priority. From offering customers digital payment modes like COD and FOD, putting in place e-billing, to launching a WhatsApp chatbot \u2013 Gati Genie, Gati-KWE is clearly focused on accelerating not just its digital transformation, but also improving customer satisfaction. <\/p>
The logistics major also specializes in offering customized supply chain services for businesses across different industry verticals, helping them achieve crucial cost optimization. <\/p>
\u201cWith enhanced capabilities to handle every distribution need of our clients, we have cemented a formidable position as the most preferred distribution and supply chain solutions provider, and we will continue to relentlessly consolidate this position\u201d, says Huafreed Nasarwanji, Chief Commercial Officer, Gati-KWE. <\/p>
The logistics major is optimistic about the structural and operational transformation. With the adoption and integration of technology-enabled processes and operations, Gati-KWE looks ahead to continue being a gamechanger in the logistics industry and reinforcing its leadership position. <\/p>","protected":false},"excerpt":{"rendered":"
The size of the logistics industry in India is estimated at USD 215 billion, with the express logistics sector emerging as one of the fastest-growing logistics segments with a 15% revenue CAGR for the past 5 years. With the increased use of technology, greater digitalisation, and the adoption of new-age technologies such as artificial intelligence and blockchain, it is estimated that the industry will be worth USD 1250 billion by 2028. Gati-KWE, a market leader […]<\/p>\n","protected":false},"author":3,"featured_media":1716,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-1715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gati-advantage"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/posts\/1715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/comments?post=1715"}],"version-history":[{"count":0,"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/posts\/1715\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/media\/1716"}],"wp:attachment":[{"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/media?parent=1715"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/categories?post=1715"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.allcargogroup.in\/compass\/wp-json\/wp\/v2\/tags?post=1715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}